Your Customer's Personalized AI Travel Assistant

We're here when you need us!

Built to engage clients, build potential leads and drive sales.

Whether you have a question, need support, or want to learn more about Imatera, our team is ready to help. You’ll always get fast, friendly assistance from people who understand the travel industry and the tools you rely on. Reach out anytime — we’re here to make things easy.

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How can we help?

Please contact us on the email below

1. Product Support

Get help with your account, your AI assistant, or anything inside Imatera. We respond quickly and keep things simple so you can get back to your clients.

2. Sales & Partnerships

Interested in joining the beta, exploring a partnership, or learning how Imatera can support your agency? We’re happy to talk.

3. General Questions

Not sure where to start? Send us a message and we’ll point you in the right direction

— no tech jargon, no runaround.

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Send us a message

Have a question or need help? Use the form below and we’ll get back to you quickly. Whether it’s support, a feature request, or something general, we make it easy to reach the right person without any hassle.

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See it in action!

Imatera gives you a simple, polished way to stay visible, responsive, and connected to clients — without managing tech, websites, or complicated tools. Advisors choose Imatera because it feels effortless, looks professional, and supports the way you already work. If you’re ready to see how simple this can be, join the beta and experience it for yourself.

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Answers to common questions

Find quick info about our platform

How do I get started?

Create your account and follow setup steps. No tech experience needed.

What payment methods can I use?

We accept credit cards via Stripe. Payments are secure.

How can I contact support?

Reach us by email. We respond within 24 hours.

Can I cancel my subscription?

Cancel anytime in your account settings. Service continues until the end of your billing cycle.

Do you offer refunds?

Imatera does not offer refunds. Because the platform provides immediate access to AI tools, setup, and ongoing service from the moment your account is created, all fees are final.

What features come with each plan?

Please see our plans page for more details on the various advisor offerings we have.