At Imatera, we’re committed to protecting your privacy and being transparent about how your information is collected, used, and safeguarded. This Privacy Policy explains what data we collect when you use our website, tools, and services, why we collect it, and the choices you have.
Our goal is simple: give you clarity and control while delivering a secure, reliable experience. If you have any questions about this policy or how your information is handled, you can contact us at any time.
Last updated: May 2026
At Imatera, we’re committed to protecting your privacy and being transparent about how your information is collected, used, and safeguarded. This Privacy Policy explains what data we collect when you use our website, tools, and services, why we collect it, and the choices you have. By using Imatera, you agree to the practices described in this policy.
When your clients interact with your Imatera assistant, we may collect:
This data belongs to you, the advisor.
When you connect your website or provide URLs, Imatera may automatically extract publicly available content such as text, headings, bios, service descriptions, offers, and FAQs. This information is used solely to personalize your assistant and improve response accuracy.
We do not collect or store private or password‑protected website content.
We use cookies to maintain functionality, improve performance, analyze usage, and personalize experiences. You may control cookies through your browser settings.
We may use data to comply with legal obligations and regulatory requirements.
Content you provide (site links, offers, itineraries, bios, FAQs) is used to personalize your assistant. We do not use your proprietary content to train global models.
When you connect your website, Imatera may extract publicly available text to improve your assistant’s responses. This data is used only for your assistant and is not shared or used to train global models.
Client conversations are processed to generate responses and improve your assistant. We do not use your clients’ data to train global models.
We may share data with trusted vendors (hosting, analytics, email, security). They are bound by confidentiality agreements.
We may disclose information to comply with law or protect rights and safety.
If Imatera is involved in a merger or acquisition, your information may be transferred.
We retain information only as long as necessary to provide the service, comply with law, and resolve disputes. You may request deletion at any time.
We use industry‑standard security measures including encryption, access controls, monitoring, and secure development practices.
You may have rights including:
Your information may be processed outside your country. We use safeguards such as contractual protections.
Imatera is not intended for children under 16. We do not knowingly collect data from minors.
We are not responsible for the privacy practices of external websites.
We may update this policy periodically. The “Last Updated” date will reflect changes.
If you have questions about this Privacy Policy, contact us at:
Email: support@imatera.tech
Website: https://www.imatera.tech
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